FAQ's

What materials do you use for your earrings? 

~ We use Sculpey Premo Polymer Clay (the clay you can find in craft stores), some earring sets will include a brass charm. We use hypoallergenic jump rings and earring findings, earring posts are surgical stainless steel and the fishhooks are surgical steel or 18k gold plated over stainless steel. IF you have sensitive ears, please send us an email and we can assist you.

~ What makes your earrings so shiny? 

We use uv resin to make the earring color pop and become more vibrant. They are cured properly with a uv light. 

~How do I care for my jewelry?

Please do not drop or bend your new earring sets. Please avoid all lotions, perfumes and sprays. If makeup gets on your earring sets simply clean them gently with a q-tip, mild dish detergent with water and dry completely with a lint free cloth. Please refer to your care instructions that are included in your order.

~Do you offer custom earring or accessory sets?

Yes- Please send us an email for more information on processing time and for more information.

~Do you ship worldwide?

Yes- Please refer to our shipping policy for more information.

~What is your processing time for jewelry orders?

All of our jewelry inventory is accurate and ready to ship. We will process and ship orders within 1-3 business days. Shipping time will depend on your location. Please allow for an additional 1-3 business days for orders placed on the weekend or during the holiday season. Please refer to our shipping policy for more information.

~ What materials do you use for your apparel?

We use Gilden Heavy Blend Crewnecks and Gilden Soft Style T-Shirts. The t-shirts are made with 100% ring spun cotton.  The Crewnecks are 50% cotton and 50% polyester. The designs are made of dtf transfers and if cared for properly can last a lifetime. 

~ What is your processing time for shirt orders?

All of our t-shirt designs are made to order. Please allow 1-10 days for your order to be processed and shipped. Shipping time will depend on your location. Please allow for an additional 1-3 business days for orders placed on the weekend or during the holiday season. Please refer to our shipping policy for more information.

~Do you offer local pickup?
Yes- Local orders will be processed with 1-3 business days. Please select that option at checkout. Local order pickup is ONLY available for Mooresville, NC and surrounding areas.

~ Are the pictures accurate?

Yes- We only use natural light when taking our pictures and do not use any filters when taking the pictures. However, phones, tablets or computers might alter the true color of the jewelry. We use mockup images to showcase our shirt designs. 

~Do you offer refunds or exchanges?

No- We do not offer exchanges due to sanitary reasons. We offer refunds in the form of store credit. Please see our return policy for more information.

All sales are final. We do not accept returns unless items are somehow damaged, and it is our error. This is because our shirts are custom made and cannot be resold.

~ Will you replace my order if it lost or stolen?

We are responsible for your purchase until it reaches the US Post Office.

We are not responsible for packages that are lost, stolen, or misdelivered. 

If your package shows as delivered by USPS, there is nothing we can do, and we will not replace orders stolen from mailboxes or doorsteps. Please contact us with questions or refer to our shipping policy for more information.